24-hour Online Service
SUNCAN provides 24-hour uninterrupted online service to deal with crane failures, equipment problems and technical consultations at any time. Our professional service team is on standby around the clock to ensure your production line runs smoothly without interruption.
Contact us anytime via phone, email, WhatsApp or online form, and we will respond and arrange solutions within 10 minutes to solve your urgent needs quickly.
📞 24-hour Service Hotline: +86 175-1326-2660
After-sales Service
SUNCAN after-sales service covers maintenance support, spare parts supply, quality assurance and technical training. We have a professional after-sales team and a complete spare parts center to provide global customers with fast and reliable services.
Spare parts can be delivered worldwide through DHL, UPS, FEDEX and other international logistics channels to ensure timely arrival. We are committed to minimizing your equipment downtime and reducing production losses.
All services adopt one-stop management, including rapid processing, progress feedback, spare parts distribution and result tracing, to fully protect your rights and interests.
Professional Solution Design Capability
01. Demand Communication & Site Survey
We communicate in depth with clients to confirm working environment, load capacity, working span and on-site actual conditions, and sort out all personalized demands.
02. Customized Scheme Formulation
Based on practical working conditions and industrial norms, our technical team tailors exclusive crane solutions and scientific layout plans.
03. CAD Drawing & Parameter Confirmation
We produce standard CAD design drawings, and confirm product specifications, technical parameters and construction standards with clients in detail.
04. Optimization & Final Confirmation
We optimize and revise the design plan according to customer feedback, and complete the final design scheme officially.